{"id":523,"date":"2026-10-02T10:56:17","date_gmt":"2026-10-02T10:56:17","guid":{"rendered":"http:\/\/astro-demo-be.locale\/shipping-returns\/"},"modified":"2026-10-02T11:31:36","modified_gmt":"2026-10-02T11:31:36","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/be-astro-demo.sinerbit.studio\/en-us\/shipping-returns\/","title":{"rendered":"Shipping &#038; returns"},"content":{"rendered":"<h2>Shipping<\/h2>\n<ul>\n<li><strong>Italy<\/strong>: \u20ac6.90, free on orders of \u20ac99 or more. Delivery in 1-3 working days by express courier.<\/li>\n<li><strong>European Union<\/strong>: \u20ac14.90. Delivery in 3-6 working days.<\/li>\n<li><strong>In-store pickup<\/strong> in Florence: free, ready in 24 hours.<\/li>\n<\/ul>\n<p>Orders placed by 1pm on working days ship the same day. You receive the tracking number by email when the parcel leaves.<\/p>\n<h2>Payments<\/h2>\n<p>You can pay by bank transfer or cash on delivery (Italy only). Bank transfer orders ship once the payment is received.<\/p>\n<h2>Returns and exchanges<\/h2>\n<ul>\n<li>You have <strong>30 days<\/strong> from delivery to return an unworn item with its tags.<\/li>\n<li><strong>Size exchanges<\/strong> are always free in Italy: we send the new size and the courier collects the one to exchange.<\/li>\n<li>Returns for a refund are free in Italy; from abroad they cost \u20ac9.90, deducted from the refund.<\/li>\n<li>Refunds are issued within 14 days of receiving the return, with the original payment method.<\/li>\n<\/ul>\n<p>To start a return, email <a href=\"mailto:resi@astro-atelier.example\">resi@astro-atelier.example<\/a> with your order number. Items that have been shortened or altered to measure cannot be returned.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping Italy: \u20ac6.90, free on orders of \u20ac99 or more. Delivery in 1-3 working days by express courier. European Union: \u20ac14.90. Delivery in 3-6 working days. In-store pickup in Florence: free, ready in 24 hours. Orders placed by 1pm on working days ship the same day. 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